virtual_concierge

Smart Hospitality Concierge, A Case Study

Smart Hospitality Concierge, A Case Study

Smart Hospitality Concierge

Xyonix recently developed a cutting-edge virtual concierge system for deployment across thousands of hotels worldwide. This AI-driven system features a sophisticated knowledgebase for hotel-specific inquiries and an LLM-based dialog system for dynamic guest interaction. The system also includes advanced features to avoid bot hallucinations and maintain creative control over responses, offering broad guidance in general queries while relying on a curated knowledgebase for specific information. Additionally, it intelligently classifies guest questions, seamlessly directing complex issues to human staff. [Read more]

Virtual College Advisor, A Case Study

Virtual College Advisor, A Case Study

Virtual College Advisor

We worked closely with a company that helps colleges and universities better advise their student populations in a variety of areas including career choices, adjusting to college life, finding motivation and more. We built a virtual concierge like application that transcends traditional question/answering engaging in highly sophisticated and helpful conversation. We worked closely with the company CEO and product teams to think through a variety of advanced applications, build demonstrable prototypes, and facilitate easy deployment into production. [Read more]