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Here's what our satisfied customers have to say about Xyonix.
“I don’t think a five out of five really encapsulates the work that they do. The work is top-notch. It’s what we ask for and more. They go the extra mile in terms of letting us know that whatever we need, they’re there for us to lend their expertise, to be in a meeting if they need to, to explain the project in more detail. So it’s really going above and beyond.”
Dominique Grinnell, Sr. Product Team Manager at Delta Dental of Washington [more]
“Xyonix’s ability to take a problem that has very little structure around it, build an ontology, and provide an end-to-end solution was pretty impressive. You have to bring quite a few different skill sets to the table, and to have one group of people be able to do that in a really clean and consistent way was very nice and well-executed.”
Eric Kolve, Director of Data Science at Dexcare [more]
“Xyonix is not some local ML leader — they’re global gurus with the technical and strategic skills to transform your business. Xyonix helped me think differently.”
Henry Albrecht, CEO @ Limeade, Inc. [more]
Our highly customizable virtual AI concierge solution offers many advantages over simpler SaaS solutions.
Request a free consultation and learn how advanced AI can accelerate your business.
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Explore how AI-powered virtual concierges are transforming customer service in industries like hospitality and education. With 80% of customers likely to switch brands after two bad experiences, businesses are turning to AI to meet rising expectations. This article delves into real-world examples of AI concierges offering personalized recommendations, streamlining tasks like bookings and check-ins, and supporting students with career guidance—all while allowing human teams to focus on more complex customer needs.
In this article, we delve into the evolution of search technologies, tracing the journey from the conventional keyword-based search methods to the cutting-edge advancements in semantic search. We discuss how semantic search leverages sentence embeddings to comprehend and align with the context and intentions behind user queries, thereby elevating the accuracy and relevance of search outcomes. Through the integration of vector databases such as OpenSearch, we illustrate the development of sophisticated semantic search systems designed to navigate the complexities of modern data sets. This approach not only delivers a more refined search experience but also enhances the precision of results by accurately interpreting the intent of user inquiries, representing a notable leap forward in the progression of search technology.
AI chatbots are transforming customer service by providing 24/7 availability and interactions that resemble human conversation. It's anticipated that by 2025, 80% of customer support will utilize Generative AI to improve the customer experience and increase agent efficiency. However, the swift adoption of this promising technology has faced obstacles, particularly miscommunications that have risked brand reputations. To prevent inaccuracies it's essential to adopt thorough AI testing and certification processes. In this article, learn more about why rigorous testing and certification are critical for the successful integration of AI chatbots in customer service.
Related Podcast Episodes
What if anyone in your company, regardless of technical skills, could talk to their data? In this episode, host Deep Dhillon and Sarah Nagy, CEO of Seek.ai, explore how AI and natural language processing are transforming data access. Nagy explains how non-technical users can now ask complex questions and get instant insights, sparking a conversation about AI's role in shaping the future of business decision-making. [LISTEN] - [SUBSCRIBE: YouTube, Spotify, Apple Podcasts]
In this "Your AI Injection" episode, Deep, Andy, and Bill from Xyonix discuss the real-world challenges of integrating large language models like GPT-4 in businesses. They tackle the gap between expectations and API capabilities, AI development speed versus stability, and issues of cost and accuracy, focusing on practical AI tools and strategies. [LISTEN] - [SUBSCRIBE: YouTube, Spotify, Apple Podcasts]
In this episode of "Your AI Injection," Deep Dhillon interviews Brent Beck from Littera Education, discussing AI's impact on personalized tutoring. They address AI's slow integration in education, its role during COVID-19, and Littera's success in bridging learning gaps. The conversation focuses on AI's future in EdTech, enhancing tutor efficiency and curriculum insights through data analysis and real-time feedback. [LISTEN] - [SUBSCRIBE: YouTube, Spotify, Apple Podcasts]
In this episode, Deep and Bob Lenz, CEO of PBLWorks, discuss the benefits of project-based learning (PBL) in education, highlighting its ability to engage students and enhance knowledge retention, especially in underserved areas. They explore the potential of AI to improve PBL by aiding in project design, personalizing assessments, and supporting teachers. [LISTEN] - [SUBSCRIBE: YouTube, Spotify, Apple Podcasts]
In this episode of Your AI Injection, Deep Dhillon interviews Gavriel Wolf, CEO of IndieWalls, discussing his shift from analog photography to promoting independent artists and the role of AI in revolutionizing art curation and corporate art consultancy. They explore personal art tastes, AI's impact on the art industry, and future prospects for art and design. [LISTEN] - [SUBSCRIBE: YouTube, Spotify, Apple Podcasts]
In this episode of Your AI Injection, host Deep Dhillon and guest Dr. Hans Martin discuss the fusion of AI and music, covering topics from AI-driven music synthesis to cutting-edge technologies like latent diffusion models. While HM highlights AI's transformative potential in music production, Deep emphasizes the irreplaceable value of human touch in music, especially in today's AI-centric era. [LISTEN] - [SUBSCRIBE: YouTube, Spotify, Apple Podcasts]
Host Deep Dhillon and Jason Tan, founder of Engage AI, delve into the role of AI in enhancing online business communities, discussing its ability to automate interactions, impact on communication and marketing, and potential in moderating online interactions, especially in the B2B space. They explore the challenges and future scenarios of integrating AI, emphasizing the importance of fostering genuine connections and offering practical advice for leveraging AI to improve both virtual and real-life conversations. [LISTEN] - [SUBSCRIBE: YouTube, Spotify, Apple Podcasts]